Refund Policy

At Sri Rastu Matrimony, customer satisfaction is our top priority. If you are not completely satisfied with our services, we encourage you to reach out to our customer care team. We are committed to resolving any issues to ensure your complete satisfaction. If we are unable to rectify the problem, we will consider crediting additional time to your membership or refunding your membership fee, subject to the following conditions:

Refund Eligibility:

We will issue a full refund under these circumstances:

• If your account is experiencing technical difficulties.
• If our website has been unavailable for an extended period or if technical issues have hindered your ability to use your membership effectively.

Additionally, we may, at our discretion, grant refunds for other reasons. If you are requesting a discretionary refund, please provide a detailed explanation of why you believe you are entitled to a refund.

Please note that we do not offer partial refunds for unused time. Refunds for unused time will only be considered if you have not begun using our services and have not initiated or received contact from other members.

For further clarification, please feel free to contact us at info@srirastumatrimony.com.